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Xpress IT Services

Method

Howwe work.

Four steps, no surprises. At any point you know where the project stands, what is left to do and what it costs.

  1. 01

    Framing

    A workshop to understand the business, the constraints and what already exists. You leave with a written scope, a budget and a schedule. This step is billed, but it is yours to keep — even if you go elsewhere.

  2. 02

    Design

    Architecture, data model, wireframes. We validate the structural decisions before the first line of code, not after.

  3. 03

    Build

    Two-week iterations, a demo at the end of each one, a staging environment available at all times. You watch the product grow.

  4. 04

    Operate

    Go-live, knowledge transfer, then maintenance and evolution. The service contract starts the day you go live.

Our service commitments

Numbers we sign for.

Incident pickup, within business hours
4 hIncident pickup, within business hours
Monitoring and on-call on critical contracts
24/7Monitoring and on-call on critical contracts
Availability target on managed infrastructure
99.9 %Availability target on managed infrastructure
Of source code delivered and transferable
100 %Of source code delivered and transferable

Contractual service levels, agreed with you at signature.

Let's talk

A project?A system to take over?

Describe the need in a few lines. We come back within one business day with a first technical read — free, no strings attached.